Shipping policy

Regular orders are typically fulfilled by me within 7-10 business days and are shipped through USPS to the address provided at checkout. If the address needs updating, please contact me before the order is fulfilled. I am not responsible for packages sent to the wrong address if I am not notified of an address change in advance. 

Custom and made-to-order items may take upwards of 30+ days to fulfill depending on the nature of the item(s) and size of the order. 

I am not responsible for packages once they have been dropped off at the post office. Please contact USPS to file any lost package claims once they are out of my hands.

If you have any questions or concerns, please contact me at shophellohelianthus@gmail.com.